Clear the path
to success.
We Provide A One Stop Shop For Complete
Point Of Sale Solutions
Point of Sales Systems
Customized for Restaurants and Retail, our POS systems—FocusPOS and Retail Management Hero POS respectively—incorporate comprehensive but easy-to-use solutions that adapt to your unique business needs.
Experience the simplicity, functionality, and security of one of the industry’s most leading and sought-after POS solutions
Training
To ensure you are completely comfortable with your new POS system, We offer 90 days complimentary support for newly installed systems. We can train:
Business Owners
Managers
Staff
Support
A restaurant is a particularly unforgiving environment for computers. Heat, grease, water, constant use and a myriad of other factors conspire to insure that there will be times where you’ll need service.To protect your investments, we offer
On-site Services
Live and Remote POS Support (Help Desk)
Repair Services
What We Do
We Specialize In
Who We Help
Where We Serve
Providing full service point of sale systems since 2004
HOW IT WORKS
Our Approach: Ground-Up or existing
Demo
We meet with you and review your needs as well as customize your entire database specifically for your environment. The POS System will be tailored to your business.
Install
Training
Go Live
Live Support
Our Partners
Credit Card Companies
Enhancing POS Solutions
Taking It To The Next Level With Innovative and Reliable Equipment
Pulse Ultra
Your Price: $1,395.00
Unit comes only with card swipe on right side.
Part Number: TDPULSEJ6412IOT10
Epson TM-U220B Impact Printer (Ethernet)
Your Price: $469.95
Epson TMU220B Ethernet Impact Printer (Ethernet Only)
Part Number: EPSTMU220
Epson T20III Thermal Printer (USB/ Serial)
Your Price: $289.95
USB/ SERIAL only
Part Number: EPST203
16″ Standard Cash Drawer
Your Price: $125.00
CC-410 Cash Drawer is a 16 inch eco-friendly.
Part Number: MSCASHCC410B
Station Includes: Computer, Focus POS Software, Receipt Printer, Cash Drawer, EMV Credit Card Reader.
Installation Not Included
Take Control of Your Business By Improving Your Profitability, Accuracy, and Maximizing The Efficiency of Your Employees.
We Streamline Your Business From Start To Endless Support
Who We Are
Creative Technology Services Group specializes in Restaurant POS Systems and Retail POS Systems. We offer a comprehensive solution for all your POS system needs, enhancing your business by increasing profitability, improving accuracy, and maximizing employee efficiency.
Authorized Reseller
Why Choose CTSG?
Maximum Impact, Minimal Effort
Family-Owned And Operated, Since 2004
Full Service
Continuous Support
Our help doesn’t end with the installation, training and occasional support. We intend to make sure you are getting all you can from your technology and your restaurant management system.
Business Hours
Monday to Friday:
9 am – 5 pm
Emergency service 5 pm to midnight
Weekends:
8 am to midnight
Phone Number
540-891-0700
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Frequently Asked Questions
I'm a new business, can you help?
Yes we can! Our goal is to be much more than just your POS vendor. We want to help you get everything you can from all your restaurant technology. This means providing not only the best in hardware and software (in POS and beyond), but making sure everything is set up optimally, you and your staff are trained properly and, most of all, you apply these powerful tools in the most effective way. We’ll make sure you are finding more time and greater profits while keeping tech stress and headaches to a minimum.
What are your On-Site Service rates?
On-Site Service: Hourly rates: $145.00 per hour (first hour minimum) additional time billed on ¼ hour increments.
Remote/Help Desk: Hourly rates: $100.00 per hour (first ¼ hour minimum)
Afterhours, Weekends, and Holidays: Hourly rates: $250.00 Emergency Fee, additional time billed at $145.00 per hour
Travel Fees:
- Local to offices – $30.00 per separate incident
- Outside Local — $45.00 – $100.00 per separate incident depending on distance/time traveled
Can you assist our team remotely? How much would that cost?
Yes we can! We utilize the very best in remote access software. The software we use was designed with data security and access control in mind, so you can be sure your remote desktop is never at risk. We have support plans starting at $50.00/month that include remote access to your computers. This software is not limited to CTSG use, you can also use it to access your computers away from work.
Do you offer warranties?
Creative Technology Services Group warrants every system we sell for a full year from the date of installation. We also provide like-kind “loaner” equipment in the event your equipment must be removed from your establishment for repair.
Do you do system upgrades?
CTSG can provide a full system tune up depending on the age of equipment and part availability. We can upgrade computer hardware and software as well as repair broken or damaged equipment.
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@ Port City Brewing
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