Clear the path
to success.

Invest in the tools that maximize profits
We run our brewery very differently than the average restaurant and CTSG were very accomdating to fit our needs.

Gina Buchholz
@ Port City Brewing

4.3

From 6 Google reviews

4.2

From 6 Facebook reviews

We Provide A One Stop Shop For Complete
Point Of Sale Solutions

Point of Sales Systems

Customized for Restaurants and Retail, our POS systems—FocusPOS and Retail Management Hero POS respectively—incorporate comprehensive but easy-to-use solutions that adapt to your unique business needs.

Experience the simplicity, functionality, and security of one of the industry’s most leading and sought-after POS solutions

Training

To ensure you are completely comfortable with your new POS system, We offer 90 days complimentary support for newly installed systems. We can train:

Business Owners

Managers

Staff

Support

A restaurant is a particularly unforgiving environment for computers. Heat, grease, water, constant use and a myriad of other factors conspire to insure that there will be times where you’ll need service.To protect your investments, we offer

On-site Services

Live and Remote POS Support (Help Desk)

Repair Services

What We Do

We Specialize In

Restaurant and Bar

Hospitality is all about your customers. We help you serve them better by serving you the best we can.

Our Services will allow you to provide quick transactions, efficient table services, as well as streamline your service for delivery and online ordering.

Retail

With lightning-fast transaction processing, you’ll be able to spend more quality time with your valued customers. Our back office toolbar is packed with powerful features including inventory control, extensive reports, CRM and marketing tools, tag printing, pricing, promotion management, and so much more.

Who We Help

Restaurant and Bar Managers

It can be a headache using unfriendly POS technology. We’ll help you focus on what matters—providing the best experience for your customers, by streamlining the whole order process.

Retail Shop Managers

Keeping customers happy while managing orders, inventory, and even marketing is a huge challenge without efficient and reliable tools. From the front counter to the back office, our POS helps you save time and effort running your business.

Business Owners

Through our POS solutions, we ensure that your team has the tools they need to handle their daily operations. You won’t have to worry about all the small details–you’ll only need to focus on growing your business.

Where We Serve

Providing full service point of sale systems since 2004

HOW IT WORKS

Our Approach: Ground-Up or existing

Demo

We meet with you and review your needs as well as customize your entire database specifically for your environment. The POS System will be tailored to your business.

Install

Installations can seem complex and confusing. We are here to guide you through the process.

Training

With customized training, we want you to have the confidence to be proficient in using your system.

Go Live

We take away the anxiety of opening the first day with a new system by giving you the peace of mind that one of our trained professionals will be on-site with you during your “Go Live” date.

Live Support

We take our job seriously and that means we are there to help you when you have questions. There is always a live person to talk to when you call. We give you unlimited support for 90 days as well as a 1 year parts and labor warranty.

Our Partners

Credit Card Companies

Software Companies
Gift Cards
Online Ordering
Leasing

Enhancing POS Solutions

Taking It To The Next Level With Innovative and Reliable Equipment

Pulse Ultra

Your Price: $1,395.00
Unit comes only with card swipe on right side.
Part Number: TDPULSEJ6412IOT10

Epson TM-U220B Impact Printer (Ethernet)

Your Price: $469.95
Epson TMU220B Ethernet Impact Printer (Ethernet Only)
Part Number: EPSTMU220

Epson T20III Thermal Printer (USB/ Serial)

Your Price: $289.95
USB/ SERIAL only
Part Number: EPST203

16″ Standard Cash Drawer

Your Price: $125.00
CC-410 Cash Drawer is a 16 inch eco-friendly.
Part Number: MSCASHCC410B

Starting Price: $49.99/Month Per Work
Station Includes: Computer, Focus POS Software, Receipt Printer, Cash Drawer, EMV Credit Card Reader.
Installation Not Included

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Take Control of Your Business By Improving Your Profitability, Accuracy, and Maximizing The Efficiency of Your Employees.

We Streamline Your Business From Start To Endless Support

Who We Are

Creative Technology Services Group specializes in Restaurant POS Systems and Retail POS Systems. We offer a comprehensive solution for all your POS system needs, enhancing your business by increasing profitability, improving accuracy, and maximizing employee efficiency. 

Authorized Reseller

Why Choose CTSG?

Maximum Impact, Minimal Effort

Family-Owned And Operated, Since 2004

We are locally owned and operated. We partner with our clients, offering consultation, our decades of experience in the industry. We happily do this whether you decide to use our services or not. We try to educate all our clients in all aspects of this industry so that you can make an “informed” decision.

Full Service

We are a one-stop shop for complete POS solutions. We will consult with you to provide well balanced POS Systems regardless of what size your company is. That is why we stand by our clients from the initial planning stages, installation, training and ongoing support.

Continuous Support

Our help doesn’t end with the installation, training and occasional support. We intend to make sure you are getting all you can from your technology and your restaurant management system.

Expert Advice

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Frequently Asked Questions

I'm a new business, can you help?

Yes we can! Our goal is to be much more than just your POS vendor. We want to help you get everything you can from all your restaurant technology. This means providing not only the best in hardware and software (in POS and beyond), but making sure everything is set up optimally, you and your staff are trained properly and, most of all, you apply these powerful tools in the most effective way. We’ll make sure you are finding more time and greater profits while keeping tech stress and headaches to a minimum.

What are your On-Site Service rates?

On-Site Service: Hourly rates: $145.00 per hour (first hour minimum) additional time billed on ¼ hour increments.

Remote/Help Desk: Hourly rates: $100.00 per hour (first ¼ hour minimum)

Afterhours, Weekends, and Holidays: Hourly rates: $250.00 Emergency Fee, additional time billed at $145.00 per hour

Travel Fees:

  • Local to offices – $30.00 per separate incident
  • Outside Local — $45.00 – $100.00 per separate incident depending on distance/time traveled
Can you assist our team remotely? How much would that cost?

Yes we can! We utilize the very best in remote access software. The software we use was designed with data security and access control in mind, so you can be sure your remote desktop is never at risk. We have support plans starting at $50.00/month that include remote access to your computers. This software is not limited to CTSG use, you can also use it to access your computers away from work.

Do you offer warranties?

Creative Technology Services Group warrants every system we sell for a full year from the date of installation. We also provide like-kind “loaner” equipment in the event your equipment must be removed from your establishment for repair.

Do you do system upgrades?

CTSG can provide a full system tune up depending on the age of equipment and part availability. We can upgrade computer hardware and software as well as repair broken or damaged equipment.

Our Happy Customers

Committed to Our Community