Creative Technology Services Group warrants every system we sell for a full year from the date of installation, with exceptions during normal business hours.  We also provide like-kind “loaner” equipment in the event your equipment must be removed from your establishment for repair.

Our partner suppliers provide several reasons for considering a Service Agreement: “Your POS system is a critical part of running your business, and if you have an issue with hardware or software and need immediate service and support, your provider is NOT obligated to perform the required service and support unless you have a Service Agreement.”

Creative Technology offers a Service Agreement beyond your warranty period to cover you for just this type of situation. Our service agreement extends your warranty for a period of 1 year and can be purchased on an annual or semi-annual basis.  Monthly payments can be offered via recurring debit of credit card or ACH.  Contact us for specific pricing and details of the agreement.

Or, pay as you go:  Creative Technology Services Group wants to ensure everyone can get services as they need them regardless if they don’t have a service agreement or warranty.  In these cases, just pay as the service is provided.  (see rates below)